Terms & Conditions

Terms & Conditions for Amanatradingandlogistics.com

Welcome to Amanatradingandlogistics.com (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, services, products, and communications. By using our platform, you agree to comply with and be bound by the terms outlined below. If you do not agree, please discontinue use immediately.

 

1. Introduction

Amanatradingandlogistics.com provides sourcing, procurement, inspection, consolidation, warehousing, and international shipping services from China to various destinations, primarily across Africa. These Terms & Conditions outline the rules, rights, and responsibilities that govern your use of our services.


2. Eligibility

By using our website or services, you confirm that:

  • You are at least 18 years old.

  • You have legal authority to enter into a binding agreement.

  • You will use our services for lawful purposes only.


3. Service Scope

Our services include, but are not limited to:

  • Product sourcing and supplier verification

  • Factory negotiation and quality inspection

  • Warehousing and item consolidation

  • International shipping by air, sea, or express

  • Handling custom orders and procurement requests

We reserve the right to modify, improve, or discontinue any service at any time.


4. Pricing & Payments

4.1 Service Fees

All services—including sourcing, inspection, consolidation, warehousing, and logistics—are charged based on the quote provided to the customer. Prices may change due to:

  • Market fluctuations

  • Supplier changes

  • Shipping rate updates

  • Exchange rate variations

4.2 Payment Terms

  • Payments must be made before procurement or shipment.

  • All amounts are non-refundable once orders have been placed with suppliers.

  • Exchange rate differences are the responsibility of the customer.

  • Proof of payment must be provided before processing continues.

4.3 Additional Costs

Customers may incur additional costs such as:

  • Custom duties and taxes

  • Local clearance fees

  • Storage charges

  • Demurrage or delays caused by the customer
    These are not included in sourcing or shipping fees unless stated otherwise.


5. User Responsibilities

By using our services, you agree to:

  • Provide accurate information for orders, delivery, and customs.

  • Ensure that your requested items are legal and permitted in your destination country.

  • Respond promptly to payment, verification, and order confirmation messages.

  • Avoid engaging in fraudulent or deceptive behavior.

Failure to comply may lead to order cancellation or termination of service.


6. Product Sourcing & Quality Assurance

6.1 Supplier Verification

We source from trusted suppliers; however, we do not manufacture any goods.
We are not liable for:

  • Defects caused by manufacturers

  • Changes in product quality

  • Supplier shortages or delays

6.2 Customer Confirmation

Customers must review and approve:

  • Product details

  • Colors, sizes, and specifications

  • Samples (if applicable)
    before payment.

Once confirmed, changes may not be possible.


7. Shipping & Delivery

7.1 Transit Time

Shipping timelines are estimates and may vary due to:

  • Customs processes

  • Weather conditions

  • Global logistics delays

  • Supplier dispatch delays

7.2 Customs & Duties

The customer is fully responsible for all customs duties, taxes, and clearance fees in their country.
Amanatradingandlogistics.com is not responsible for:

  • Items seized due to import restrictions

  • Delays caused by customs inspection

  • Local authorities’ decisions

7.3 Lost or Damaged Shipments

We assist in filing complaints with carriers. Compensation (if any) depends entirely on the courier/shipping company’s policies.


8. Refunds & Cancellations

8.1 Order Cancellations

Orders cannot be canceled after payment has been made to suppliers.

8.2 No Refund on Sourcing & Service Fees

Because services are executed immediately upon payment, service fees are non-refundable.

8.3 Refund Eligibility

Refunds are only applicable if:

  • We could not source the product

  • A supplier became unavailable before payment was made to them

Refunds do not apply to:

  • Shipping fees after items are dispatched

  • Customer errors in order details

  • Custom clearance delays

  • Quality expectations after approval


9. Fraud & Security

We do not request money through personal accounts, unofficial numbers, or social media DMs.
Customers must verify:

  • Payment details

  • Representatives

  • Company contact information

We are not liable for losses caused by third-party impersonators outside our official channels.


10. Intellectual Property Rights

All content, text, images, logos, graphics, and website materials remain the property of Amanatradingandlogistics.com.
Unauthorized copying, redistribution, or modification is prohibited.


11. Limitation of Liability

Amanatradingandlogistics.com is not responsible for:

  • Losses due to third-party errors (supplier, shipping company, customs)

  • Market price increases

  • Delays beyond our control

  • Damaged items due to manufacturer or courier negligence

  • Misuse of goods by the customer

Our maximum liability is limited to the amount paid to us directly for our service fee.


12. Termination of Service

We may terminate access to our website or services if:

  • Fraud or suspicious activity is detected

  • The customer violates these Terms & Conditions

  • A customer engages in abusive or threatening behavior


13. Changes to Terms

We may update or modify these Terms & Conditions at any time. Continued use of our platform means you accept the latest version.


14. Governing Law

These Terms & Conditions are governed by the laws applicable in China and the customer’s destination country depending on service location and contract context. Disputes will be resolved in accordance with these laws.


15. Contact Information

For questions or complaints regarding these Terms & Conditions, contact us:

📍 Quanxi Middle Street, Baiyun District, Guangzhou City, China

📞 +8619047003664

📍 Runjin Sambo-Sokoto, Nigeria

📞 +2347082770373


🌐 Amanatradingandlogistics.com

Contact

📍 Quanxi Middle Street, Baiyun District, Guangzhou City, China

📞 +8619047003664

📍 Runjin Sambo-Sokoto, Nigeria

📞 +2347082770373

Copyright © 2025 Guangzhou Amana International Trading Co., Ltd – All Rights Reserved.

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